We are Here to Assist You


Baby-care Facilities

We provide a nursery at WEST WING basement level 1 .


Free Wi-Fi

To ensure you stay connected, free Wi-Fi service is available in the pulse (except rooftop).


Concierge Desk

Location: the pulse central hall Level 2

Operating hours: 10 am – 10:30 pm


Concierge Services

• Restaurant recommendation

• Local transportation information

• Parking redemption

• Umbrella lending service

• Membership program




the pulse have around 50 parking spaces available. Our exclusive Valet Parking service is the quick and easy way to drop off your car and start shopping. Simply drive to the pulse  near the exit of car park, where our parking valets are waiting to serve you. After shopping, just return to the concierge or Valet counter, and our valets will bring your car to you.

What’s more, there is complimentary parking everyday at the pulse. Upon same-day spending of HK$400 or more and enjoy 3 hours of free valet parking services.

Valet services Promotion

Present your same-day receipts (maximum of two) and car park ticket to the valet counter.

Monday through Sunday :

Spend HK$300 or above to validate your free parking with valet from 5pm until 11pm.

Spend $400 or above for 3 hours free

Spend $2,000 or above for unlimited hours free

Hourly Parking Promotion

Present your same-day receipt (one receipt only) along with your car park ticket at the Concierge Desk to enjoy complementary free parking.

Monday through Thursday:
Spend $200 or above for 2 hours free

Friday, Saturday, Sunday, Public Holiday:
Spend $400 or above for 2 hours free

Valet Parking Rates

Monday through Sunday:

Hourly Parking Rates

Monday through Thursday :

Friday, Saturday, Sunday, Public Holiday:
7:00 am – 10:59 pm : $40/Hour
11:00pm – 6:59 am : $25/Hour

Electronic vehicle chargers available


Tesla Super Chargers


EV chargers


Block section - Dark @2x.png